Thank you for shopping with Ramshalaka.in! We strive to deliver your purchased products efficiently, whether they are digital eBooks or physical goods. Below is our Shipping and Delivery Policy:
1. Digital Product Delivery
At Ramshalaka.in, all our digital eBooks are delivered electronically. Once your purchase is confirmed, you will receive an instant download link for your eBook.
How it Works:
- After your payment is successfully processed, you will receive an email with the download link to your eBook.
- You can also access your purchased eBook directly from your account page on Ramshalaka.in if you are logged in.
2. Delivery Time for Digital Products
Since all of our products are digital downloads, you can access your eBook immediately after purchase. Delivery is instant once your payment is confirmed, with no waiting time.
3. Physical Product Shipping
We also offer physical spiritual products such as books, artifacts, and other related goods. These items are shipped to you in the usual manner. Below are the details:
Processing Time:
- Orders for physical products are usually processed within 1-2 business days after payment confirmation.
- For customized or special orders, the processing time may vary.
Shipping Time:
- Domestic Orders (Within India): Shipping generally takes between 3-7 business days from the date of dispatch, depending on the destination.
- International Orders: Not Available.
Shipping Charges:
- Domestic Shipping: Shipping costs are calculated at checkout based on the weight and size of your order and the delivery location.
- International Shipping: Not Available.
4. Payment and Confirmation
- Your order will be confirmed after the payment is successfully processed.
- Digital products (eBooks) are available for immediate download once payment is confirmed.
- For physical products, you will receive an order confirmation email, and a shipping notification with tracking details once your order is dispatched.
5. Download Link Expiry (Digital Products)
- The download link for digital eBooks will remain active for 7 days from the time of purchase.
- After this period, the link will expire, and you will need to contact customer support if you require a new link.
6. Refund Policy
- Digital Products: Due to the nature of digital products, we do not offer refunds once the download link has been provided and the eBook has been accessed. Please review your order carefully before completing the purchase.
- Physical Products: If there is an issue with the physical goods you received (damaged items, wrong product, etc.), please contact our customer support within 7 days of receiving the product to request a replacement or refund.
7. Customer Support
If you encounter any issues with downloading your purchased eBook, receiving your physical goods, or have any other questions, please feel free to contact our customer support team at support@ramshalaka.in. We are here to assist you!
Thank you for choosing Ramshalaka.in for your spiritual and religious needs. We hope you enjoy our products and services!